Dear Debra,
Words cannot express my gratitude for all that you have done for me.

The manner in which you professionally handled me is to be commended. As a nurse I was so stressed, scared and depressed. Your professionalism, knowledge and expertise are beyond the usual.

I am most grateful for what you have given me. The hearing aids have opened up life and the beautiful world.

I am having an easier time at work which was one of my greatest fears as I am too young to be disabled and I love my profession, in addition I need to work.

I am now able to hear my grandchildren talk to me. I can go on and on. I can shop and hear the salesperson, etc etc. I feel safer driving.”

--Thank you again,
Barbara L.

Dear Ms. Jones (President of Phonak, Inc),
I sought out your firm on the internet for help in locating an authorized Phonak dealer. You were kind enough to refer me to an audiologist, Debra R. Shadoff, a most professional and knowledgeable person. She immediately found a problem with the one remaining aid that I have and arranged for my purchase of the aid that was lost. Ms. Shadoff is a credit to her company, your product and more importantly to her clients.

Thank you again for the referral.”

Morton R.

Dear Debby,
Thank you for your patience with me. You are a very special person. I appreciate and admire you.”

Helen H.

Dear Debbie,
Thanks a million for “fixing” my hearing aids! I love them – and you – for helping me to hear so much better! I’ve just gotten a little part-time job now – thanks to you!”

Dolores B.

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